Privacy policy

MUNSAQ Solutions is committed to protecting your personal data in line with the Saudi Personal Data Protection Law (PDPL) and its implementing regulations. This policy explains what we collect and why.

Data we collect

• What you enter in the contact form: name, company, job title, email, mobile number, and information about your company and needs.
• What you share with us by WhatsApp, email or phone.
• Basic technical data logged by the server (such as IP address and request time) for security and abuse prevention.

Why we use it

To respond to your request, prepare the diagnostic session, and contact you about the services you asked about. We do not sell your data or share it with anyone for marketing.

Where it is stored

In our customer relationship system and with service providers we rely on for hosting and email, under appropriate access controls.

Retention

We keep enquiry data for no more than 24 months from the last contact, unless you become a client, in which case contractual and regulatory periods apply.

Your rights

You may ask to access, correct or delete your data, or withdraw consent at any time, by writing to hello@munsaq.sa.

Cookies

This site does not use advertising tracking cookies. If analytics tools are added later, this section will be updated.