Documents & messaging
WhatsApp Business API + Odoo integration
Automated WhatsApp messages from Odoo: order confirmation, invoice and payment reminders.
01What syncs
- Approved message templates
- Conversations on the customer record
- Delivery and read statuses
The final scope depends on your needs and what the platform's API allows, and is written into the data map before work starts.
02How the flow works
- 1Event in Odoo
- 2Message or file in the platform
- 3Reply returns to the customer record
03What we commit to
An integration that works, and tells you when it doesn't.
Files, messages and marketing linked to the customer and the order inside Odoo.
- A written data map: what moves and in which direction.
- Before you sign, we tell you whether a connector exists or must be built.
- Testing on your real data, including failures and returns.
- Error logs, alerts and a runbook for your team.
04Documents & messaging
Other platforms in this category.
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